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The Customer Account Management (CAM) has a multi-functional role within the Breas sleep organization. Reporting directly to the Sleep Manager, this person is responsible for generating new and reoccurring revenue for the company, focusing on Sleep products both direct and distributor sale.

Job Responsibilities

•        Initiate outbound calls to new and existing customer to generate revenue.  

•        Take all sales call from D2C generated inquires.

•        Work closely with outside sales team to target revenue opportunities.

•        Manger “C” accounts that are not advantageous for the outside team to visit.

•        Help manager “A/B” accounts as needed for outside reps.

•        Drive marketing support material utilization and track all marketing materials. Run report on ROI quarterly.

•        Help facilitate new customer set-up’s by verifying all required legal documentation (BAA, SOW and EULA) has  been provided by customer prior to order processing. When documentation needs to be negotiated, CAM will work closely with Spire General Counsel to amend such agreements.

•        Help onboard/train all new Sleep accounts.

Qualifications/ Experience/ Decision Making Authority

•        College degree, and 1-2 years sales experience, preferably within the medical device industry

•        Basic business skills with a moderate level of proficiency, including a basic knowledge of Microsoft Office

•        Strong organizational skills

•        Stellar verbal and communication skills

•        Must be personable, outgoing and self-motivated

•        Excellent communication (written and oral), negotiation, analytical and objection handling skills

•        Must be able to work under pressure and in a fast-paced environment.

•        Must be able to multi-task as needed.

•        Ability to work with management, colleagues, and customers throughout the business and industry at all levels